Jaguar Freight Services Enhances Global Client Service Capabilities

Jaguar Freight Services (Valley Stream, N.Y.), an international logistics provider serving a full range of business customers and shipping requirements, has announced plans to expand its global service capabilities with a new key account management team. Effective immediately, Jeanine Favia, Robert Link and John Kawochka will serve as Account Managers in Jaguar Freight’s Head Office in New York. This strategic addition provides greater responsibility for service, client support, management and business development.

“This is the start of a well-planned process in which we will appoint Account Managers in all our Jaguar offices globally,” said Simon M. Kaye, president and CEO of Jaguar Freight Services. “During the past year we have implemented a global realignment that places our nearly 50 worldwide office and agent locations within one of three organizational groups–Jaguar APAC (Asia-Pacific), Jaguar EMEA (Europe, Middle East and Africa) and Jaguar Americas. Each group organization is responsible for implementing region-wide programs to enhance customer service. The account managers will be essential for ensuring these programs maintain optimum levels of service and communication for current customers while supporting our international sales staff in their business development efforts.”

The new Jaguar Freight account managers will provide extended support and service to the company’s current customer base, and exercise responsibility for growing and developing business relationships with those clients. The account managers will help ensure professional delivery of all company services, facilitated by the proprietary CyberTrax online supply-chain system. They will also work closely with Jaguar Freight Service’s outside sales force to support expanded and enhanced customer relationships among corporate and small business customers alike.

Jaguar Freight Services has a global client list that ranges from blue chip multinational corporations to specialty businesses. For more information on Jaguar Freight Services, please see www.jaguarfreight.com.