One of the most helpful sessions took place Friday afternoon. The MCAA hosted its "8 Things You Can Do To Improve Your Courier Business" with numerous members giving their advice to some of the common questions pertaining to expansion, warehousing, government communication and trucking.
MCAA President Chris MacKrell began the seminar with his topic, "When to expand your courier business." His main focus included employees and their importance to expansion. He also looked at technology, communication and the almighty revenue.
Priority Express' Rob Johnstone took the next session that emphasized warehousing as another source of revenue. He said space is available for this type of expansion and many landlords are willing to negotiate on rent, making the process easier than expected. Couriers must simply have the work to accommodate a warehousing expansion.
The middle of the session featured Charles Chiusano of Avant giving his take on government communications and their effect on courier operations. He urged attendees to get involved at the local and state levels, so officials begin to notice couriers on their radar. It may only take a meeting or hosting an event, but Chiusano said it is easy to create an awareness of the business for government officials.
Several other presentations were made during the "8 Things..." session, additional coverage will be included in the July-August issue of Courier Magazine.
Vincent Brennan
Assistant Editor
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