Descartes Systems Group has announced that it has successfully completed several large scale deployments ranging between 1,000 and 10,000 mobile resources in major enterprises.
Industry leaders in utility, food service, and gas transporter markets have deployed Descartes’ on-demand mobile resource management (MRM) 2.0 solution. The solution helps the organizations improve their already industry-leading services to their customers, increasing productivity and safety for employees.
“The rate of success customers are having is resulting in a dramatic increase in our subscribers for wireless solutions,” said Art Mesher, CEO at Descartes. “Our extensive footprint and ability to get customers up and running quickly drives an immediate impact on our customers’ operations resulting in accelerated time-to-value and the ability to be differentiated in their market.”
Descartes’ MRM 2.0 solution provides an easier and more affordable way to track and monitor field workers and delivery fleets in real-time on Descartes’ federated network. This software-as-a-service (Saas) solution combines sophisticated real-time tracking, planning and optimization functionality with the simplicity of Web-based service to provide dispatchers, managers and support agents with a real-time view of field worker, driver movement and job service status across an entire fleet of workers and vehicles. This solution helps drive operational efficiencies, cut costs and improve customer service.
“Tracking of field personnel is integral to ensuring high quality customer service and support for large scale service operations with mobile workforces. Having real-time insight into field operations is also an essential foundation for improving productivity, reducing costs and ensuring overall efficiency,” said Ken Wood, Senior Vice President, Product Strategy for Mobile Resource Management Solutions at Descartes. “Descartes’ MRM 2.0 on-demand solution not only enables organizations to maximize the operational performance of its field workers, but also helps to ensure that the safety and service for their customers is first and foremost by monitoring activities in the field.”
Visit www.descartes.com/usergroup for more information.
No comments:
Post a Comment