DHL Expands International Capabilities

After successfully rebuilding its business to focus exclusively on its core international shipping competencies, DHL Express is now focused on targeting growth as it announces the launch of an entirely new selection of Time Definite import and export express services, coupled with a comprehensive advertising and promotional campaign to help drive market awareness about its country-specific expertise.

“We’ve built a rock solid platform in the U.S. to help companies connect to the global marketplace, with ‘international’ steeped in everything we do from our training programs to how we engage our workforce,” said Ian Clough, CEO of DHL Express US. “We are sending a clear message to ensure importers and exporters fully understand the depth and breadth of our local, country specific expertise and are empowered with the right set of services to help them compete on a global scale.”

A new portfolio of premium door-to-door Time Definite guaranteed services recently launched by the company now enables businesses to send shipments by 9:00 a.m. (10:30 a.m. to Mexico) or 12:00 noon to major business centers in Europe, the Americas, and parts of the Middle East, Africa and Asia, as well as import from those regions to the U.S by 10:30 a.m. and 12:00 noon. Customers can also use their Import Express account for shipments moving between two countries outside of the U.S., but billed in the U.S and guaranteed by 9:00 a.m. or 12:00 noon.

DHL’s knowledge of local customs and cultures in the over 220 countries and territories in which it operates helps empower its customers to succeed on a global scale. Launching today, the “No One Delivers” advertising campaign helps drive home the message about DHL’s strong country-specific expertise and the new international Time Definite express delivery offerings. Advertising will run in major newspapers, various small and medium-sized business magazines, and on prominent websites as well as through out-of-home placements at major U.S. airports, on digital screens in office buildings and at bus shelters in metro markets. DHL has also partnered with VISA to offer special incentives to current and prospective customers to use the new Time Definite express services.

DHL’s Time Definite express services reach all major and mid-sized cities in Europe, leveraging DHL’s extensive regional ground coverage network and local expertise. DHL Express U.S. also offers, on average, the fastest transit times to South America, providing the industry’s only Time Definite morning delivery to the continent. DHL’s secure, globally integrated network offers unparalleled regional capabilities with fast and reliable transit times – 1-2 days in most cases.

Customers of the new Time Definite express services have complete visibility for every shipment through proactive delivery notifications via email or SMS text message from DHL’s state-of-the art system, ProView®. In addition, DHL Express’ pioneering Quality Control Center in Cincinnati, combined with 5 others around the world, monitors about 90 million global checkpoints daily to spot and prevent potential situations that might impact shipment delivery deadlines.

DHL EXPRESS 9:00 is currently available from the U.S. to approximately 20 airport or IATA locations, and DHL EXPRESS 12:00 is currently available from the U.S. to approximately 99 airport or IATA destinations. DHL IMPORT EXPRESS 10:30 is available to the U.S. from about 500 airport or IATA origins, and DHL Import Express 12:00 is available to the U.S. from about 600 airport or IATA origins.

For more information about DHL’s Time Definite guaranteed delivery services, visit www.dhl-usa.com/services.